Frequently Asked Questions
Everything you need to know about your new kitchen essentials
What is the standard shipping time for large appliances?
Most large appliances are shipped via specialized freight and typically arrive within 5-7 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do your products come with a manufacturer warranty?
Yes, all kitchen appliances sold on our store are brand new and include a full manufacturer's warranty. The duration varies by brand, typically ranging from 1 to 5 years.
What is your return policy for open-box items?
We offer a 30-day return policy. If the item has been opened but is unused and in its original packaging, a restocking fee may apply. Please contact our support team to initiate a return authorization.
Do you offer professional installation services?
We offer professional installation for select major appliances like dishwashers and ranges in specific zip codes. You can add this service to your cart during the checkout process.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you manage the cost of larger kitchen upgrades.
How do I know if an appliance will fit in my kitchen space?
We provide detailed specification sheets and measurement guides on every product page. We highly recommend measuring your cabinet openings and doorways before finalizing your purchase.